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FAQ

1. General


*Why join SC668?*

SC668 is safe, secured, regulated. Offering the best casino experience to our customers. SC668 has various Live Casino, Slots, Table Games and many more. We also offer attractive promotions, bonuses and the highest rebates from our company.


*Any age requirement?*

SC668 customers must be at least 18 years old and above and agree to abide by the terms and conditions imposed.


*What is the supported currency?*

Below are the currency options that are accepted by SC668 :

Malaysian Ringgit (MYR)


2. My Account


*How to open an account with SC668?*

Go to “Join Now” at the home page of SC668 website and you will be brought to the “Registration” page.

Please fill in the following fields :

Name – Please provide your name as per NRIC. It is important for payment/banking verification purpose.

Date of Birth – Please enter a valid date for verification.

Email address – To alert you of any important account management notice, product announcement and promotion information. Please ensure that you provide a valid email address that is only accessible by you.

Contact Number – Please provide a valid contact number for better assistance and for your account safety.


*Forget username or password ?*

You can use our retrieval system to obtain the username to access your account by contact our Customer Service Officer via live chat.

To retrieve password, you can click on “Forgot Password” and fill in particular details accordingly. Your password will be reset and send via email.


3. Deposit & Withdraw


*How to deposit?*

Minimum deposits are required as a baseline. The smallest amount of MYR30 must initially deposit from your banking account to our Company’s bank account.

After the fund being deposited, go to “Deposit” section of your Eclbet account and send a notice to us.

The amount deposited will be paid out to your “Main Wallet”.


*How to tranfer?*

The amount deposited will be paid out to your “Main Wallet”.

Transfer fund from your “Main Wallet” to selected “Product Wallet”


*How to withdraw?*

Click on the “Withdrawal” section and fill in the amount that you want to withdraw. Your bank account name must be the same as the name registered with SC668 .

Upon approval, your money will be transferred to your bank account via local bank transfer within specific time.

4. Game & Product


*Is the casino guaranteed to be fair?*

At SC668 we believe in Fair Play. We prioritize our customers’ satisfaction with their gaming experience. While the unpredictable nature of gaming is the very reason players are drawn to it, it also means that on some occasions guests experience very good fortune and on other occasions they don‘t. Our business partners and suppliers are of the highest calibre and we only work with people who share our passion for fair gaming. All our casino game results are generated by a computerized Random Number Generator (RNG).


*Can my bets be reversed or cancelled?*

No. All bets placed are final. Bets placed cannot be reversed or cancelled.


*What is the meaning of Wallets in SC668 ?*

There are 2 main categories of Wallets as follow :-

i. Main Wallet

All deposit go in your Main wallet, which can be used to bet on games, simply withdraw or transfer to Product Wallet to fund betting transactions.

ii. Product Wallet

Amount shown in Product Wallet is available for betting for the following respective gaming products :

Sports Book

Live Casino

Slot Games

Every member will be able to transfer fund from “Main Wallet” to any selected “Product Wallet” or from one “Product Wallet” to another “Product Wallet”.


5. GAME BONUS


*Do you offer any BONUS?*

We offer different types of bonuses which include our Welcome Bonus, Rebate Bonus and more! The complete list of bonuses we offer is under the website’s ‘Promotions’


*What are bonus wagering requirements?*

Each type of bonus comes with a specific wagering requirement.You can find the specific wagering requirements for each bonus on the ‘Promotions’


6. Privacy and Policy


SC668 is committed to protecting the privacy of any personal information that you may choose to provide to us (“Personal Information”). Personal Information is any information about you and may include your name and address, date of birth, payment card details and any other information you may wish to provide. Accordingly, SC668 issues this policy to inform you of our use of your Personal Information.


*Is my personal information secure?*

SC668 will not disclose your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.


*Is your Personal Information collected by our Website?*

If you provide your name on the public area of this website in order to request information about our products and services, you may voluntarily provide additional Personal Information. You will be asked to provide your Personal Information in this area for the purposes of registering with SC668 and opening an account with us. If you are already a SC668 Client and have opened an account with us, you must use a password to enter the SC668 Website.